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Executive - Logistics, Commercial & SCM - Delhi ( Dwarka Location)

Updated: Mar 14

Executive - Logistics, Commercial & SCM - Delhi

Logistics, Commercial & SCM - Delhi

WINOA (Formerly Wheelabrator Allevard) France is world wide market leader in Steel Abrasives ( High Carbon Steel shots/ Steel Grits) and various premium product such as Stainless Steel Shots & Grits, Condition Cut Wire , Premium Abrasives mix used for shot blasting applications. Winoa is having more than 40 % market share all around world and having 9 manufacturing unit across the globe.

Company Info:


Address: Room no- 210,2nd Floor,D-21 corporate park,Sector-, 21,Dwarka, New Delhi, , NEW DELHI, Delhi, India

Roles and Responsibilities:

Responsible for leading the Commercial Logistics & Sales Administration activity, Import Export Logistics, Contract Logistics, 3rd party logistics Warehouse management, Freight Forwarding, Customer Service Interface Externally with Customers & Internally with Sales team & management i.e full cycle of order processing i.e customer order receipt till 100% on time delivery at customer end .

Customer Service : Order management i.e order receipt, follow SOP of dispatch procedure , Proforma Invoice wherever required , Prepare accurate GST tax Invoicing aligned with customer PO and arrange dispatch coordinating 3rd Party PL warehouses through reliable Transport based on FIFO through ERP system

Arranging on time & safe deliveries through either own or customer arranged reliable freight & forwarding transporter at lowest price and provide dispatch detail immediately after dispatch to the customers

3rd party logistics warehouse activity management at multiple locations Gurgaon, Chennai , Bengaluru ,Pune

Managing stocks (Theoretical & Physical )/ inventories, MIS, Warehouse Inspection and physical checking of stocks at local warehouse

Customer satisfaction level through individual and team resolution and keep updated customer on service issues including dispatches, resolution of customer complaints, maintaining customer records , debit/credit resolution

Position Dimensions (Scope) (Personnel Responsibility):

Accurate GST Tax Invoices through ERP system and arranging dispatches of material through warehouses

Price calculation & discount structure

Payment follow up with customers through mails / telephone, Customer Payment Lodgement in the bank & accurately booking in ERP System

Import export documentation, custom duty payment, tracking shipments & Import Custom Clearing through CHA, preparing Import duties & documentation for clearing

Manage an integrated forecasting planning process and supply plan to meet market demand including validation of sales forecast to be performed monthly basis through quarterly forecast i.e PSI system with a 12 month horizon

To ascertain Import requirement, preparation of import orders, tracking & follow up dispatches & documents with consignor and ensure clearance of import & domestic consignments as per requirement through smooth functioning CHA /Customs without any penalty at lowest import duty.

Manage 3rd party logistics warehouse / stock-reconciliation, maintaining minimum inventory levels.

Co-ordinate with Regional IT Team Asia to resolve IT issues & ERP team in France to resolve all issues related to Sales administration activity ( specially Invoicing/ stocks) understanding 4 hour time difference

Co-ordinate & arrange reliable & cost effective Transporters/ Freight forwarding agency and ensure that deliveries are 100% safe without any damage & on time ensuring that ethical practices & safety features are adhered

Ensure to exceed customer satisfaction level through individual and team resolution

Desired Candidate Profile Skills (Technical, behavioral , manual, self expression, planning, organizing, Working Condition):

Education: Graduate/Post Graduate (Commerce Background) 5-7 Years of Experience in GST Invoicing, Commercial, Logistics, Imports, warehousing, customer service & sales administration

GST Tax Invoices through ERP system and arranging dispatches of material through multiple warehouses

Domestic Freight Forwarding Management including related regulations & Insurance

Customer Service having interface with Customers and Sales team as end to end complete PO management

3rd Party Logistics Warehouse management at multiple location such as Gurgaon, Chennai, Bengaluru

Negotiation Skill

Import & Export Documentation

English fluent, in addition to local language with good communication skills (both written and spoken)

Comfortable with Microsoft Office Suite and collaborative tools

Team worker, reliable, good communicator,

Honesty and integrity, Rigorous,

Collaborative style, enjoys being part of a team

Respect values: Business code of conduct and Group compliance Policies

Motivated and positive, he/she conveys trustful and professional image towards supplier & customers.

Care for Internal & External customers satisfaction including supplier Satisfaction

IT skills working in ERP / MS office & Software /Hardware knowledge

Varied working conditions (6 days in a week-Monday-Saturday) on and off site to fulfil objectives and expectations, eg. Occasional late evening stays / Extra working hours and holiday working as the position demands

High telephone volume, hectic pace, the customer expectations of quick, accurate answers

Must deal with constant deadlines and changing priorities

Standards for attendance is 98%

Extensive work at computer terminals

Cost control oriented

Should have own 2 wheeler and valid driving license must be used to travel to different agencies on own 2 Wheeler as well as commuting to the office

Base Location : Delhi ( Dwarka ) position operates from office Looking forward for candidate who is residing within commutable distance (from South West Delhi) such as Dwarka/ Najafgarh/Janak puri / Uttam Nagar/ Punjabi Bagh/ Vikas Puri / Paschim Vihar/ Vasant Kunj / Vasant Vihar/ Mahipal Pur/ Malviya Nagar/ Kapashera/ Gurgaon etc

Extremely mobile & flexible who can handle himself independently

Salary: Salary would be not barrier for exceptional & reliable candidate .


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